Xpriza

Privacy Policy

Last Updated: August 22, 2025

This Privacy Policy describes how Xpriza ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website and services (the "Service"). Your privacy is of paramount importance to us.

1. Information We Collect

We collect information that is essential to provide and improve our Service. The types of information we collect can be categorized as follows:

  • Information You Provide to Us: When you make a purchase or create an account, we collect personal information, which includes your email address and an optional display name. This information is necessary for account creation, communication, and tracking your raffle entries.
  • Transaction Information: When you purchase a raffle entry, we receive transaction data from our third-party payment processor, NOWPayments. This may include your payment status, the cryptocurrency used, and the order ID. We do not collect or store your private wallet keys or full financial details.
  • Automatically Collected Information: We may collect certain information automatically when you visit our Service, such as your IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on pages). This information is used for analytical purposes to improve the user experience and for security monitoring.
  • Referral Information: If you are referred to our service by another user, we store a record of this referral to manage our referral program. Similarly, if you refer others, we track the number of successful referrals linked to your account.

2. How We Use Your Information

We use the information we collect for various purposes, grounded in legitimate business operations:

  • To Provide and Manage the Service: To process your raffle entries, manage your user account, display your purchase history and tickets, and operate the referral program.
  • To Communicate with You: To send you transaction confirmations, service-related announcements, and updates. Your email is the primary method for you to regain access to your dashboard.
  • For Security and Fraud Prevention: To monitor for suspicious activities, prevent fraud, and protect the integrity of our raffle and our users.
  • For Analytics and Improvement: To understand how users interact with our Service, which allows us to enhance functionality, improve user experience, and develop new features.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (NOWPayments) and cloud hosting. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to enforce our Terms of Service; or to protect the rights, property, or safety of Xpriza, our users, or the public.
  • Publicly Displayed Information: Your chosen display name and total number of entries are displayed on our public leaderboard. If you do not provide a display name, you will appear as "Anonymous".

4. Data Security

We implement robust security measures to protect your information. We use Firestore, a secure database solution provided by Google, and follow industry best practices for data protection. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information. You can access and view the information associated with your account via the dashboard. If you wish to have your data deleted, please contact us. Please note that deleting your data will result in the loss of access to your account and any associated entries.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [support@xpriza.com](mailto:support@xpriza.com).